Online appointment booking

Clients expect to book online when it suits them — not only during your opening hours. Schedlie lets you share booking links when you want self-service intake, while you keep full control of the calendar.

What online appointment booking means in practice

Online appointment booking is when a client opens a link, sees your available times, and reserves a slot without a phone call or DM. You still define which services, durations, and hours are open — the software handles the capture and follow-up.

  • Share a link on Instagram, email signature, or your website
  • Client picks date, time, and service type
  • Contact details saved to your client list automatically
  • Confirmation and reminders send from the same booking record

When online booking beats phone-only

Sole traders often start with phone and WhatsApp — that works until you are fully booked. Online appointment booking catches enquiries at night, on weekends, and while you are mid-appointment. You review and approve if needed, or let confirmed slots land straight on the calendar.

You do not need a marketplace profile

Some platforms force you onto a public directory and take a cut per booking. Schedlie online booking links point to your calendar — your clients, your brand, your reminder rules. Use online intake when you want it; keep manual booking for regulars.

Online booking plus reminders

A booking page without follow-up still leaves no-shows. Schedlie ties online appointment booking to email and SMS reminders so self-booked clients get the same professional nudges as ones you enter yourself.

Set up online appointment booking in Schedlie

  1. Create a work calendar with your services Add event types for each service length — cuts, colours, consultations — so online slots match how you actually work.
  2. Define when you accept online bookings Set working hours and buffer time between appointments. Clients only see times you are willing to offer.
  3. Generate and share your booking link Post the link on socials, add it to your site, or send it in a DM when someone asks for availability.
  4. Review new requests if you want a gate Use RSVP-style flows where you confirm before the slot is final — useful for new clients or long treatments.
  5. Let confirmations and reminders run automatically Every online booking triggers the same confirmation and reminder pipeline as manual entries.

Online appointment booking — FAQ

Can I still book clients manually?

Yes. Online appointment booking is optional. Many businesses use links for new clients and manual entry for regulars.

Do clients need a Schedlie account?

No. They open your link, pick a slot, and leave their contact details — no sign-up required on their side.

Will online bookings double-book my diary?

Slots come from one calendar. When a time is taken — online or manually — it is no longer offered.

Is online booking included on the free plan?

Core calendars and booking links are free to start. SMS reminders and branding upgrade on Plus when you need them.